Privacy Policy

Last updated: 10 November 2026

1. Introduction

First Venture Group FZE LLC (“First Venture Group”, “we”, “us” or “our”) respects your privacy and is committed to handling personal information responsibly and securely.

This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you visit our website, contact us, request a consultation or quotation, use our cost calculator, apply for company formation or corporate services, become a client or referral partner, or otherwise communicate or do business with us.

We process personal data in accordance with applicable UAE requirements, including Federal Decree-Law No. 45 of 2021 concerning the Protection of Personal Data. This policy should be read together with any written quotation, service agreement or other terms agreed with you.

2. Who We Are

First Venture Group FZE LLC provides UAE free-zone and mainland company formation, trade-licence support, immigration and visa-processing support, Emirates ID and medical-test coordination, tax, VAT, accounting, banking-support, PRO, amendment, renewal, liquidation and referral-partner services.

Business address:
Al Masraf Tower, 8th Floor, Office 22
Baniyas Road, Deira, Dubai, United Arab Emirates

Email: info@firstventuregroup.ae
Telephone: +971 58 658 7249

3. Information We Collect

Enquiries and consultations. We may collect your name, email address, telephone or WhatsApp number, nationality or country of residence, company name, proposed activities, preferred jurisdiction, shareholder and visa requirements, budget, timeline and any message you provide.

Client identification and compliance information. If you engage us, we may collect passport, Emirates ID, visa, photograph, address, proof-of-address, entry-stamp, shareholder, director, manager, authorised-signatory, beneficial-owner, source-of-funds, company, licence, tax, accounting and bank-application documents required for your service.

Payments and transactions. We may retain invoices, amounts paid or outstanding, transaction references and refund records. Complete payment-card information may be processed directly by a payment provider.

Communications. We may retain emails, WhatsApp conversations, enquiry forms, consultation notes, telephone-call notes, documents and instructions you provide.

Website and technical information. Our hosting and security systems may record IP address, browser and device type, operating system, pages visited, date and time, referring website, cookie identifiers, errors and security information. Calculator selections are used to provide an indicative estimate and do not form a binding quotation.

We may also receive relevant information from an authorised representative, referral partner, shareholder, UAE authority, bank, compliance provider or public register. If you give us another person’s information, you confirm that you are authorised to do so.

4. How We Use Personal Information

We may use information to respond to enquiries; recommend a company structure or jurisdiction; prepare quotations; conduct identity, KYC and compliance checks; process licensing, formation, immigration, visa, Emirates ID, medical, tax, VAT, accounting, banking-support and PRO services; communicate updates; manage payments and client relationships; prevent fraud; maintain legal and business records; improve our services; handle complaints; and comply with authority, regulatory and legal requirements.

We do not sell or rent personal information.

5. Basis for Processing

Depending on the circumstances, we process personal information with your consent; to respond to a request before entering an agreement; to perform an agreed service; to comply with legal, regulatory, tax, accounting, KYC or AML obligations; to establish or defend legal rights; to protect security and legitimate business interests; or for another purpose permitted by applicable UAE law.

Where we rely on consent, you may withdraw it. Withdrawal does not affect processing lawfully completed before withdrawal.

6. Who We May Share Information With

Where reasonably necessary, we may share relevant information with UAE free-zone and mainland licensing authorities; Departments of Economy and Tourism; ICP, GDRFA and other immigration authorities; Emirates ID, medical-testing and insurance providers; the Federal Tax Authority; banks; auditors; accountants; tax advisers; PRO and document-clearing providers; lawyers; translators; attestation providers; notaries; couriers; payment processors; technology, hosting, email, CRM and storage providers; referral partners; courts; regulators; and law-enforcement or government bodies.

Authorities, banks and some professional providers independently determine how they process information. Their privacy policies and legal duties may apply. First Venture Group cannot control or guarantee decisions made independently by authorities, banks or other third parties.

7. WhatsApp and External Platforms

If you contact us through WhatsApp or another external platform, that provider may process information under its own privacy policy, including outside the UAE. Avoid sending highly sensitive documents through an unsecured channel unless requested by an authorised First Venture Group representative.

Our website may link to authority, bank, map, social-media or partner websites. We are not responsible for their content or privacy practices.

8. International Transfers

Some hosting, communication, technology or professional-service providers may process information outside the UAE. Where information is transferred internationally, we take reasonable steps to use providers and arrangements offering appropriate protection, subject to applicable UAE requirements.

9. Cookies

Our website may use essential cookies and similar technologies for operation, security, session management, preferences and performance. Non-essential analytics or advertising cookies should only be used with an appropriate consent mechanism where required.

You can block or delete cookies through your browser settings, although disabling essential cookies may affect website functionality.

10. Marketing Communications

We may send information about our services, packages or business updates where you requested it, consented, or where otherwise permitted. You may opt out at any time by using an unsubscribe option, replying “STOP” where appropriate, or emailing info@firstventuregroup.ae.

Opting out of marketing does not stop necessary communications about an enquiry, application, payment or active service.

11. Data Retention

We retain information only as long as reasonably necessary to provide and document services, comply with legal, regulatory, tax, accounting, KYC and AML requirements, respond to authority or bank enquiries, manage disputes and protect against fraud. When information is no longer required, we take reasonable steps to delete, anonymise or securely dispose of it.

Authorities, banks and independent providers may retain information under their own legal obligations and policies.

12. Information Security

We use reasonable administrative, organisational and technical safeguards intended to protect information from unauthorised access, loss, misuse, alteration, disclosure and destruction. Access is limited to people and providers who need the information for a legitimate purpose.

No internet transmission or storage system can be guaranteed completely secure. You are responsible for protecting your devices, passwords and communication accounts.

13. Your Rights

Subject to applicable law and relevant exceptions, you may ask whether we process your information; request access, correction or deletion; request restriction or suspension of certain processing; object to certain processing; withdraw consent; request data portability where applicable; ask how information was shared; object to certain automated decisions; or complain to the relevant UAE authority.

To make a request, email info@firstventuregroup.ae. We may verify your identity before acting. A request may be limited where information must be retained for legal, contractual, regulatory, tax, KYC, AML or legal-claim purposes.

14. Children’s Information

Our website and services are intended for adults and business users aged 18 or above. We do not knowingly collect personal information directly from children. Contact us if you believe a minor has provided information without proper authorisation.

15. Referral Partners and Representatives

Where an authorised partner, consultant, family member, employer or representative contacts us on your behalf, we may receive information from them, confirm their authority, communicate through them and share necessary service updates. We may contact you directly for verification, consent, compliance or authority procedures.

16. Changes to This Policy

We may update this policy to reflect changes in our services, technology, providers, operations or applicable law. The revised version will be published on this page with a new “Last updated” date.

17. Contact Us

For privacy questions, requests or concerns, contact:

First Venture Group FZE LLC
Al Masraf Tower, 8th Floor, Office 22
Baniyas Road, Deira, Dubai, United Arab Emirates